How Kothok helps banking teams
24/7 support for common banking queries
Answers questions on accounts, cards, loans, EMI, and digital banking
Generates qualified leads for loans and financial products
Supports English, Bangla, and Banglish
Reduces pressure on call centres and support teams
In practice
A customer visits a bank's website at night to learn about personal loans. Kothok instantly explains loan eligibility, required documents, interest rates, and EMI details in Bangla or English. The customer then asks about credit cards and account opening, and Kothok guides them step by step — collecting their contact details for a representative to follow up the next morning.
“Never miss a loan enquiry, even at 2am.”