Notes from the Kothok team
Product deep-dives, onboarding walkthroughs, and the thinking behind how Kothok turns your website into a sales and support agent.
How Kothok handles your data: privacy, security, and control
Your business content and customer conversations power your agent — and nothing else. Here's what Kothok stores, how it's used, and the controls you keep.
Reading your Kothok dashboard: turning conversations into insight
Every conversation is a signal. Your dashboard turns them into the numbers that matter — top questions, resolution rate, leads captured, and the knowledge gaps worth fixing next.
From a website URL to a live AI agent: the Kothok onboarding journey
A step-by-step walk through what actually happens after you sign up — tell Kothok about your business, drop in your site, let it learn, and go live in about five minutes.
Why most website chatbots give wrong answers — and how Kothok avoids it
Scripted bots miss anything off-script; generic AI bots invent answers. Here's how Kothok stays grounded in your own content — walked through one real customer question.