Use Cases

One AI agent, built for your industry.

Whether you run a bank, an online store, or a university, Kothok answers your customers’ questions and captures leads for you. It works across your website, WhatsApp, and Messenger, in English, Bangla, and Banglish.

E-commerce

Product help, order tracking, and recommendations that turn browsers into buyers.

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Banking

Answers account, card, loan & EMI queries 24/7 — and captures loan leads.

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Insurance

Explains coverage, claims, and renewals in plain language — and qualifies leads.

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Healthcare

Appointment info, services, and packages — with urgent cases routed to staff.

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Telecom

Troubleshoots internet, SIM & billing — and surfaces the right upgrade.

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Government

Guides citizens through applications, eligibility, and documents — in Bangla.

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SaaS

Deflect L1 tickets, onboard users, and qualify demo requests, 24/7.

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Fintech

Guides onboarding, KYC & payments — with sensitive issues escalated safely.

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EdTech

Course discovery, admissions, fees, and onboarding — with lead capture.

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University

Programs, tuition, scholarships & campus info — with admissions lead capture.

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