How Kothok helps e-commerce teams
Recommends products based on customer needs and budget
Answers delivery, return, refund, and payment questions
Provides real-time order tracking support from your content
Guides shoppers through the full purchase journey
Reduces cart abandonment with real-time engagement
In practice
A shopper browsing an online store is unsure which smartphone to buy. Kothok compares products, explains specifications, and recommends options within their budget — then answers delivery and warranty questions instantly. Before checkout it suggests related accessories, and afterwards it keeps helping with order tracking and returns.
“Your best salesperson, working every product page, around the clock.”