Answers only from approved sources
Kothok answers from the documents your compliance team signed off on, and nothing else. It does not improvise and it does not guess. If the answer is not in approved material, it says so rather than inventing one.
A wrong answer here is a real problem, so Kothok won't give one. It answers only from documents your compliance team approved, and stops at anything that needs a licence. Routine questions clear quickly; the rest goes to your licensed staff.
The everyday questions your team answers again and again, handled from your own content, in your customers' language, at any hour.
Kothok answers from the documents your compliance team signed off on, and nothing else. It does not improvise and it does not guess. If the answer is not in approved material, it says so rather than inventing one.
Product terms, process steps, and eligibility it can explain. Anything that needs a licence, such as advice, a recommendation, or a commitment, it will not touch, by design rather than by prompt.
Document requirements, process steps, and how-do-I questions are handled up front, so your licensed staff spend their time on the conversations that genuinely need a person.
Your agents work only from documents your compliance team approved, and nothing else. You mark which topics are human-only, and no agent will touch them regardless of how a customer asks. Every conversation is reviewable. Our retention periods and data locations are published, not available on request.
Kothok helps businesses build better, personal, and human customer experiences with AI.