Appointments, booked and rescheduled
Booking, rescheduling, cancellations, and what do I need to bring. The front-desk questions that tie up your phone lines, handled around the clock in their own language.
Healthcare
For clinics and hospitals
Kothok handles the front-desk questions that tie up your phone lines: booking, rescheduling, prep, and billing. It answers from your own material, around the clock, in their own language. Anything clinical is a hard stop, handed to your staff.
What Kothok handles
The everyday questions your team answers again and again, handled from your own content, in your customers' language, at any hour.
Preparation and process, clearly explained
Fasting before a test, what a visit involves, where to go and when: Kothok gives patients the practical instructions they need from your own material, so they arrive ready rather than confused.
A hard stop at anything clinical
Kothok never diagnoses, never advises on symptoms, and never interprets results. Clinical questions are handed to your staff. The line is absolute and built in, not left to a prompt.
A hard line around clinical advice
Your agents work only from material you approve, and you mark which topics are human-only, anything clinical included, so no agent will touch them regardless of how a patient asks. Every conversation is reviewable, and our retention periods and data locations are published.
Discover what Kothok can do for your business
Kothok helps businesses build better, personal, and human customer experiences with AI.