Support straight from your docs
Kothok reads your documentation, help centre, and release notes, then answers setup, how-to, and troubleshooting questions from them, with the same accuracy every time. Your docs finally get used instead of skipped.
Technology
For software companies
Your documentation has the answers, but customers open a chat window instead. Kothok reads your docs and pricing, then handles setup and how-to questions, so your engineers keep the hard tickets, not the repeats.
What Kothok handles
The everyday questions your team answers again and again, handled from your own content, in your customers' language, at any hour.
Pricing questions that become pipeline
When someone asks what a plan includes or which tier fits, Kothok answers clearly and flags the conversations worth a sales follow-up. That's a qualified lead in the moment, instead of an unread contact form.
Fewer repeat tickets
The repetitive questions that fill your queue get answered instantly, so your engineers spend their time on the genuinely hard tickets, not the same five FAQs again.
Where a person takes over
A bug report, a billing exception, an account-specific issue: Kothok collects the details and routes it into the support tool you already use, so an engineer picks up with context, not a blank ticket.
Discover what Kothok can do for your business
Kothok helps businesses build better, personal, and human customer experiences with AI.