Bookings and changes
New bookings, date changes, and is my room ready: Kothok handles the requests that arrive across time zones and at 2am, so a guest never waits until morning for a simple answer.
Travel and hospitality
For travel and hospitality
Guests ask at the hour that suits them, from wherever they are. Kothok handles bookings, changes, and the fine-print policy questions straight from your own rules. It answers local questions like a helpful front desk, in their own language, and hands payments to your team.
What Kothok handles
The everyday questions your team answers again and again, handled from your own content, in your customers' language, at any hour.
Policy and cancellation questions
Cancellation windows, refund rules, check-in times, what is included. The fine-print questions answered straight from your own policy, consistently, before they turn into a dispute.
Local questions, in their language
Directions, nearby options, property details, what to do close by: Kothok answers like a helpful front desk, in their own language, for guests who are not from here.
Where a person takes over
Anything involving a payment, a refund, or a special request goes to your team. Kothok gathers the details first, so the handoff is quick and the guest is never asked to explain twice.
Discover what Kothok can do for your business
Kothok helps businesses build better, personal, and human customer experiences with AI.