Trained on your content
Agents work from your website, policies, and price lists. When your content doesn't cover something, they say so.
KnowledgeOne platform, every conversation
Kothok runs specialist agents that answer your customers from your own content. Each is trained on your pages and documents, connected to your channels, and kept inside the limits you set. Here is how the pieces fit together.
A specialist agent for each job.
Sales, support, orders, returns, and leads, each with its own limits.
Sales
Recommends from your real catalogue at your real prices.
The sales agentReturns
Checks each request against your policy, and keeps the reason.
The returns agentLeads
Collects and qualifies details the moment intent shows.
The leads agentSupport
Handles policy, warranty, and how-to questions from your own documents.
The support agentOrders
‘Where is my order?’ answered without a person retyping it.
The orders agentHandoff
Any agent can stop and bring in a person, with the whole conversation attached.
How handoff worksOne platform behind every agent.
Conversational AI for businesses that serve customers in more than one language.
Discover what Kothok can do for your business
Kothok helps businesses build better, personal, and human customer experiences with AI.