AI agent
What your agent knows, how it behaves, and how to test it before customers do.
- How your agent answers Where your agent gets its answers, what it refuses to do, and when it passes a chat to your team.
- Knowledge Add website pages, files and custom answers to Kothok, edit what your agent learned, and answer the questions it couldn't.
- Products Connect your product catalogue to Kothok, keep it in sync, and change what your agent knows about a product.
- Behaviour Set your agent's tone, reply length and language, add rules, and choose when it hands a chat to your team.
- Conversation flows Build conversation flows that give a fixed answer or a set of buttons for common requests, then publish them.
- Test your agent Chat with your agent in the dashboard to check its answers, and fix a wrong one with a custom answer.