Customers
The leads, orders and meetings that come in through chat.
- Leads How a chat becomes a lead, what the score means, and how your team assigns, follows up and exports leads.
- Orders Orders customers place in chat. Confirm them, send them to a courier, record payments and refunds, and export them.
- Meetings Meetings your agent books in chat. See what's coming up, reschedule or cancel, and set when customers can book.